Na Balam Hotel - Isla Mujeres
Find Mexico hotels in vibrant cities, charming colonial towns and spectacular coastal resorts while exploring destinations such as Cancun, Tulum, Playa del Carmen, Oaxaca, Mérida, Guadalajara, Puebla, Bacalar, Holbox, Puerto Escondido, Mazatlán and Loreto. Discover remarkable archaeological treasures including Calakmul, Palenque, Uxmal and Xpujil, or experience natural wonders like Hierve el Agua, Sumidero Canyon, Las Coloradas and the breathtaking Copper Canyon. Swim in crystal-clear cenotes, relax on the beaches.
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Na Balam Hotel
Calle Zazil Ha No. 118 Playa Norte 77400 Isla Mujeres Mexico
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.3/10
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.3/10
Standard Poolside with Two Double Beds. This room is furnished with 2 double beds. It has pool views and garden views. ;
Poolside Suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terraceyou can relax. The air-conditioned suite offers a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds. ;
Two-Bedroom Suite. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suites kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV, a private entrance, a seating area, a wardrobe as well as ancourtyard view. The unit offers 2 beds. ;
Master Suite with Pool View. Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.
Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotels yoga classes, then relax with a massage.
Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card are required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
License number: 003-007-001607/2025
Screens or physical barriers placed between staff and guests in appropriate areas
Physical distancing rules followed
Swimming pool
Internet services
Process in place to check health of guests
Shared stationery such as printed menus, magazines, pens, and paper removed
Outdoor pool (all year)
Smoke alarms
Access to health care professionals
Family rooms
CCTV outside property
Use of cleaning chemicals that are effective against Coronavirus
Cashless payment available
Airport shuttle (additional charge)
Property is cleaned by professional cleaning companies
Safety deposit box
Outdoor pool
Fruitsadditional charge
Staff follow all safety protocols as directed by local authorities
All plates, cutlery, glasses and other tableware have been sanitized
Tour desk
Airport drop offadditional charge
Guest accommodation sealed after cleaning
Security alarm
Air conditioning
Parking
Street parking
Airport pick upadditional charge
Sun umbrellas
Free parking
Non-smoking rooms
Guests have the option to cancel any cleaning services for their accommodation during their stay
Accessible parking
Shuttle service (additional charge)
WiFi
Shuttle service
Non-smoking throughout
Sun loungers or beach chairs
Delivered food is securely covered
Divingoffsiteadditional charge
Mobile app for room service
First aid kit available
Contactless check-in/check-out
Hand sanitizer in guest accommodation and key areas
24-hour security
Daily housekeeping
Physical distancing in dining areas
Fire extinguishers
Guest accommodation is disinfected between stays
Fishingoffsite
Bar
Wine/champagneadditional charge
Airport shuttle
Free WiFi
Restaurant
Garden
Key access
Face masks for guests available
Snorkellingoffsiteadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Outdoor furniture
