Moon Palace The Grand CancunInclusive - CancĂșn
Find Mexico hotels in vibrant cities, charming colonial towns and spectacular coastal resorts while exploring destinations such as Cancun, Tulum, Playa del Carmen, Oaxaca, MĂ©rida, Guadalajara, Puebla, Bacalar, Holbox, Puerto Escondido, MazatlĂĄn and Loreto. Discover remarkable archaeological treasures including Calakmul, Palenque, Uxmal and Xpujil, or experience natural wonders like Hierve el Agua, Sumidero Canyon, Las Coloradas and the breathtaking Copper Canyon. Swim in crystal-clear cenotes, relax on the beaches.
|
|
Moon Palace The Grand CancunInclusive
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500 CancĂșn Mexico
No. of rooms
649
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
CM ES FR
8.3/10
No. of rooms
649
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
CM ES FR
8.3/10
Snorkellingadditional charge
Nightclub/DJ
Use of cleaning chemicals that are effective against Coronavirus
Private parking
Golf course (within 3 km)additional charge
Trouser pressadditional charge
Tour or class about local cultureadditional charge
Facial treatments
Lockers
Family rooms
Currency exchange
Haircut
Fitness centre
Contactless check-in/check-out
24-hour front desk
Guests have the option to cancel any cleaning services for their accommodation during their stay
Private check-in/check-out
Table tennis
Fence around pool
Make-up services
Outdoor pool (all year)
Linens, towels and laundry washed in accordance with local authority guidelines
Shared lounge/TV area
Sun loungers or beach chairs
Parking on site
Indoor play area
Guest accommodation sealed after cleaning
Safety deposit box
Kids' outdoor play equipment
Aerobics
Terrace
Tennis equipment
Sun terrace
Airport pick upadditional charge
Babysitting/child servicesadditional charge
Beach
Fruits
Laundryadditional charge
Parking
Access to health care professionals
Hair treatments
Neck massage
Airport drop offadditional charge
Saunaadditional charge
Physical distancing in dining areas
Games room
Beauty services
Outdoor pool
Tour desk
Head massage
Yoga classes
Billiards
Hair colouring
Horse ridingoffsiteadditional charge
Spa/wellness packages
Heated pool
Fax/photocopyingadditional charge
Cycling
Invoice provided
Fishingoffsiteadditional charge
Back massage
Business centre
WiFi available in all areas
ATM/cash machine on site
Shuttle service
Face masks for guests available
Lift
Personal trainer
Kid-friendly buffet
Staff follow all safety protocols as directed by local authorities
Board games/puzzles
Spa lounge/relaxation area
Mini golf
Water park
Full body massage
Private beach area
WiFi
Smoke alarms
Bike tours
Pool with view
Body wrap
Free parking
Live sport events (broadcast)
Accessible parking
Breakfast in the room
Room service
Free WiFi
Couples massage
Dry cleaningadditional charge
Restaurant
Bar
Security alarm
Car hire
Kids' meals
Hair styling
Special diet menus (on request)
Entertainment staff
Spa facilities
Fire extinguishers
Fitness/spa locker rooms
Steam room
Swimming pool toys
Cashless payment available
Non-smoking rooms
Body treatments
Massage chair
Guest accommodation is disinfected between stays
Chapel/shrine
Shared stationery such as printed menus, magazines, pens, and paper removed
Spa and wellness centreadditional charge
Fitness
Designated smoking area
Swimming pool
Snack bar
Valet parking
Children's playground
Mobile app for room service
Airport shuttle
Fitness classes
Food can be delivered to guest accommodation
Manicure
Rooftop pool
Coffee house on site
CCTV in common areas
Airport shuttle (additional charge)
Shuttle service (additional charge)
Barber/beauty shop
All plates, cutlery, glasses and other tableware have been sanitized
Massageadditional charge
Internet services
Hand sanitizer in guest accommodation and key areas
First aid kit available
Ironing serviceadditional charge
Process in place to check health of guests
Air conditioning
Evening entertainment
Bowlingadditional charge
Outdoor furniture
Hand massage
Kids' club
Garden
Wine/champagne
Key card access
Facilities for disabled guests
Cooking classadditional charge
Hot tub/Jacuzzi
Physical distancing rules followed
Express check-in/check-out
Live music/performance
Pool bar
Screens or physical barriers placed between staff and guests in appropriate areas
Happy hour
Body scrub
Tennis court
Sun umbrellas
Delivered food is securely covered
Breakfast takeaway containers
Meeting/banquet facilitiesadditional charge
Luggage storage
Pedicure
24-hour security
Foot massage
Daily housekeeping
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 4 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 4 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds. ;
Grand Three Bedroom Sunset Villa. Guests will have a special experience as the villa offers a hot tub. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The villas kitchen, which features a microwave, is available for cooking and storing food. The spacious villa provides soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 6 beds. ;
Grand Three Bedroom Swim-up Villa. This villas special features are the private pool and the hot tub. Boasting a private entrance, this air-conditioned villa comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The villas kitchen, which has a microwave, is available for cooking and storing food. The spacious villa features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 5 beds. ;
Grand Four Bedroom Sunset Villa. The hot tub is the standout feature of this villa. Boasting a private entrance, this air-conditioned villa comes with 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and a shower. The villas kitchen, which has a microwave, is available for cooking and storing food. The spacious villa features soundproof walls, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 7 beds. ;
Grand Four Bedroom Swim-up Villa. The private pool and hot tub are the special features of this villa. Featuring a private entrance, this air-conditioned villa comprises 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and a shower. The villas kitchen, which features a microwave, is available for cooking and storing food. The spacious villa provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 5 beds. ;
Grand Three Bedrooms Villa. The hot tub is the standout feature of this villa. Boasting a private entrance, this air-conditioned villa features 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The villas kitchen, which has a microwave, is available for cooking and storing food. The spacious villa features soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 5 beds. ;
Grand Four Bedroom Suite Villa. The hot tub is a top feature of this villa. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and a shower. The villas kitchen, which features a microwave, is available for cooking and storing food. The spacious villa provides soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 6 beds.
License number: 002-025-002113/2026